sk:n Edinburgh - Edinburgh

Helen C

Booked for a mole consultation for £185. The customer service of the staff and bedside manner of the doctor made that price feel a bit sickening. I had booked for the excision of the mole but my gut was just telling me to cancel and find a better clinic. With minor surgery you’ve got to feel comfortable and in good hands, neither of which I felt with this clinic. Seems the reviews have mostly been negative since SK:N went into administration, made all their staff redundant then got bought out. The staff they’ve retained or hired again seem to not enjoy working there. If they are happy, that’s not the vibe they’re giving off.

Lain Name

I never usually write reviews but my experience with this clinic has been awful.

I first booked to see them during the pandemic and paid a deposit. As the pandemic happened they cancelled the appointment. I tried to contact them in multiple ways to get the deposit money back but all ignored. They also make contacting them extremely difficult.

Anyway I decide to ignore that negative experience and book again recently. I book a consultation for £185 which is already way above my standard budget but I wanted the best advice. I had to rearrange my appointment which I did in plenty of time to another date. They ask if I don't mind changing to a different doctor, which I don't, so they put me on someone else, without telling me he will be £55 more (about third more than I had initially been barely willing to pay).

I show up to this appointment and get seen 15 minutes late, which wouldn't bother me if it wasn't for the fact that this person deems their time to be worth £240 for a 15 minutes consultation but my 15 minutes is worthless. Anyway they then recommend >£2000 worth of treatments which after searching over all other clinics in Edinburgh I cant see anyone that charges even half of that. However, I was tired and signed up to the first £350 treatment knowing I could cancel later but then when I go to cancel the next day they say they will have to get in contact with me about whether or not I can even get my deposit for that back (this is for an appointment made yesterday for a month away)

Shocking prices for very basic info. Avoid at all costs, go to a GP they will tell you the same without robbing you.

Louise M

Had a great experience from consultation to extraction process. The doctor, nurses and reception staff were really pleasant and looked after me well. Unfortunately I got covid in-between my last stitch removal appointments and the clinic were extremely helpful via email to assist me whilst I couldn't attend.

The only thing I'm not a fan of is not being able to call the clinic directly. Every number I had went into a queue to speak to an advisor in a call centre. However that is not an issue from this particular clinic it's just the way the brand works.

Troy Sibanda

I had a laser hair removal treatment and couldn't have been happier with the experience. From the moment I walked in, the staff made me feel incredibly welcome and comfortable. I was a little nervous at first but the team's warm and friendly demeanor instantly put me at ease. I would highly recommend their services to anyone and everyone alike

Tunde Gerstmar

Highly recommend Sk:n Edinburgh. My first experience was lovely. I felt welcomed and listened to. I've been given useful information and advice and my treatment plan is excellent. I'm very impressed with my laser treatment result so far. Joanna was very lovely and made sure I was comfortable.

Charlotte Watson

I've been getting electrolysis treatments at Sk:n for about 2 months. I've had electrolysis done elsewhere before and it had very little effect so I was unsure what to expect. But I shouldn't have worried! Already I'm seeing a considerable reduction in hair growth and thickness. The machines used here are excellent and Joanna is so friendly and knowledgeable. I just know I'm in good hands!

gordon

First Class Professionals

Would have absolutely no hesitation in highly recommending these professionals

Had a consultation with a very experienced medical professional.

My issue was dealt with professionally and swiftly.

Needless to say, am delighted with the results

Susan Owenson

Recommended by my GP and so glad she did. In the knowledgeable and expert hands of Joanna I had my first ever skin tag removal appointment. The personal touch definitely helps and Joanna made me feel totally at ease from start to finish. I won't hesitate to recommend her or book any future appointments required. I have a further treatment booked with a consultant for December which I'm confident will be performed as professionally as my first.